2nd Line IT Service Desk Engineer – Hybrid & Customer-Focused

DERTOUR UK is seeking a personable and proactive 2nd Line Service Desk Engineer to join our IT team. This hands-on role supports colleagues across our Head Office, retail locations and specialist sites throughout the UK, tackling a wide range of IT issues and ensuring a high level of service.

You’ll own tickets from assignment to resolution, troubleshoot across Windows 11, Office 365 and Active Directory, and collaborate with other IT teams to deliver reliable services and smooth onboarding for

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