Strategic Customer Success Manager – Digital Publishing

Company: Constant Recruitment Ltd
Apply for the Strategic Customer Success Manager – Digital Publishing
Location: Ashford
Job Description:

Constant Recruitment Ltd is partnering with an established digital publishing software company in Ashford, Kent, offering a hybrid role with 2 days in the office and 3 from home. The Customer Success Manager will own a portfolio of publishing clients, ensuring they gain maximum value from the software.

You will lead business reviews, renewals, monitor usage and feedback, and coordinate onboarding with cross-functional teams. Experience in publishing or media is a plus.

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Posted: October 11th, 2026