Customer Service Team Leader – SAP & Process Improvement

JDR Recruitment is recruiting a Team Leader onsite in Rishton to manage a Customer Service/Sales admin team for a national manufacturing and distribution company. The role is Monday to Friday, 37.5 hours, onsite only, with a focus on leadership, customer relationships and performance management.

You will drive process improvements, oversee order management, quotations, and account queries while maintaining high service levels across the department.

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