Desktop Support Engineer – 3-Site Incident Lead

Situations Vacant Ltd is seeking a Desktop Support Engineer in West End, London to provide hands-on IT support, incident response, and service delivery across three sites. You will troubleshoot, document procedures, and maintain secure IT environments while supporting end users and systems.

The role requires strong Microsoft product knowledge, IT service desk exposure, and ability to manage upgrades and migrations while ensuring SLA targets and regulatory compliance.

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