Automotive Service Manager: Lead Team & Customer Excellence

Company: Arnold Clark
Apply for the Automotive Service Manager: Lead Team & Customer Excellence
Location: Irvine
Job Description:

Arnold Clark in Irvine is seeking an experienced Service Manager to lead the BMW/MINI branch service operation. You will oversee the workshop and retail areas, coach staff, set objectives and ensure compliance with policies while delivering consistently excellent customer service.

Reporting to the service director, you will drive department performance, monitor KPIs and financials, optimise processes, and promote a proactive, ethical culture that maximises service quality and customer

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Posted: October 6th, 2026