CRM Insights & Loyalty Analyst (12–14m FTC)

Molton Brown, part of Kao, seeks a CRM Analyst for 12–14 months to drive customer lifetime value insights across global channels. You will support reporting, tiering models, and loyalty initiatives, shaping strategies to grow retention and ROI.

Ideal candidates have 3+ years in CRM analysis, strong Excel skills, and experience with loyalty data, segmentation, and customer feedback analysis. Retail and beauty experience is a plus.

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