Job summary
Triage and Referrals Mental Health Practitioner:An exciting opportunity has arisen within the South Kensington Community Health Hub for a triage and assessment mental health practitioner.The role is to screen referrals, undertake specialist assessments and provide brief follow up or facilitate an alternative service provision for people referred to the team. This is a front‑line post which involves face‑to‑face work with services users’ and their carers’. The post holders will need to be able to make clear and autonomous decisions based on the complexity of the presentations due to the persons health and social care needs.We are forward thinking, diverse and focussed on providing positive outcomes for the people we serve. Our strongly held core values are compassion, respect, empowerment and partnership which we apply to our working relationships with to those who use our services and our colleagues alike.
Main duties of the job
- To provide comprehensive, culturally appropriate, evidence‑based assessments for adults with primary mental health need.
- To establish eligibility for health and social care services for adults with mental health needs in line with national and local policy; the Care Act 2014 and Section 117; and any other relevant framework
- To undertake continuous risk assessment and risk management in partnership with the service-user; their relatives and other professionals. Recording and documenting using correct tools and systems.
- To co‑ordinate a multidisciplinary response to crisis situations.
- To provide direct therapeutic care to users in their own home or other community settings, using evidence‑based nursing skills and psychosocial interventions.
- To co‑ordinate and manage all aspects of care and support, including overseeing work carried out by statutory and non‑statutory agencies. To offer supervision, training, and guidance to external agencies as required
- To assess, plan, implement and evaluate the care provided to users, in collaboration with users, carers, GP’s and other members of the multidisciplinary team.
- To identify carers and to support with referring for statutory Carers Assessments and Care Plans.
- To screen for Vocational Needs and refer on for full Vocational Needs Assessment where appropriate.
- To work in partnership with other agencies (e.g. Housing, Benefits, Social Services, etc)
About us
Our staff are our most valued asset and we work hard to ensure that our team members feel valued and encouraged to develop both professionally and contribute to the development of our service. We are open to considering flexible working hours and endeavour to provide staff with working from home days, depending on the needs of the service. We have a good reputation which we are keen maintain and continually improve.Our service is diverse and dynamic work place . We work together to ensure we uphold trust values and to create a working environment which promotes respect and partnership.
Details
Date posted25 September 2026Pay schemeAgenda for changeBandBand 6Salary£47,951 to £56,863 a year per annum incl HCAS (pro rata if p/t)ContractPermanentWorking patternFull-timeReference number333-J-KC-0957-BJob locationsViolet Melchett Clinic2nd Floor , 30 Flood Walk, Chelsea,LondonSW3 5RRUnited Kingdom
Job description
Job responsibilitiesAn exciting opportunity has arisen to work for the South Kensington & Chelsea Mental Health Hub (CMHH).Based in Fulham Road, Chelsea, the South K & C CMHH is looking for a passionate Mental Health worker who is looking to make a difference whilst working in an environment that promotes staff development and training opportunities.The Royal Borough of Kensington & Chelsea is rich with history and offers a wide range of opportunities to meet your social, shopping and other needs. Home to the annual Chelsea flower show, Kingston Palace, Notting Hill Carnival, the always fashionable Kings Road and located near the river Kensington & Chelsea is a great place to work.There are two Community Mental Health Hubs in Kensington & Chelsea, one North and one in the South, each is aligned to a local Primary Care Networks (PCN). Working in this way allows each Hub to have a core structure and function to meet the needs of the local population, aligned with our primary care colleagues. There is good interaction between our hubs, fostering a supportive and friendly atmosphere of mutual support and trustCNWL is passionate about developing its own staff, driving them to go on to become more established practitioners and this post is no different.We offer a robust induction and tailored training will be given and encouraged. As an employer CNWL a wide variety training opportunities are pen to you to help meet your development needsIn addition, the SKC CMHH offers internal training opportunities so that the team continues to learn and evolve their practice and support of their clients and each other.Flexible working- Our Hub operates Monday to Friday from 9.00 am to 5.00 pm however there are opportunities for this post to be tailored to suit you and your lifestyle needs with some flexible working available in a team that is dynamic and transforming the way we offer support to people in Westminster with mental health challenges.
Shortlisting will be within 72 hours of advert closing.
Person Specification
Education and Qualifications
Essential
- Current Professional Qualification in mental health nursing
- Current NMC Registration
- Evidence of post registration training and CPD.
Desirable
- Training in Psychosocial Interventions or Thorn Family Therapy/Work training
- Other relevant training, e.g. substance misuse
Experience
Essential
- Significant years post registration experience
- Experience of working in multidisciplinary mental health team with clients with acute/severe and enduring mental health problems
Desirable
- Work with clients with acute/severe and enduring mental health problems who are homeless/rootless
- Work with people experiencing mental health crisis.
- Supervision of students and junior staff
- Audit and research;
- Teaching; Working with people who use substances
Skills and knowledge
Essential
- Excellent verbal and written communication skills, including report writing and presentations / IT skills.
- Ability to assess, plan, implement and evaluate a comprehensive care package for the identified client group, using a wide range of resources.
- Able to develop a comprehensive programme of intervention and support for the identified client group and their families
- Knowledge and understanding of the Safeguarding Process.
Desirable
- Skills in leadership: ability to motivate others, use initiative and manage change.
- Basic counselling and group work skills
- Dual diagnosis/substance misuse
Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).UK RegistrationApplicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Central and North West London NHS Foundation Trust
Address
Violet Melchett Clinic2nd Floor , 30 Flood Walk, Chelsea,LondonSW3 5RRUnited Kingdom
Employer’s website
https://www.cnwl.nhs.uk/work (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Team ManagerJoanna Jamesjoanna.james12@nhs.net02033173422
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