Hybrid Multi-Channel Customer Support Advisor

MHFA England is seeking a Customer Support Advisor to be the first point of contact for customers, delivering responsive and efficient service across multiple channels. The role emphasizes high-volume telephone support and ensuring a positive customer experience.

The position is hybrid with travel to Central London up to twice a month and is a fixed-term contract until 30 Sept 2027, offering an opportunity to contribute to MHFA England’s mission through excellent customer service.

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