Housing Customer Experience Lead Tenant Engagement

Company: Wiltshire Career Site
Apply for the Housing Customer Experience Lead Tenant Engagement
Location: Salisbury
Job Description:

Wiltshire Council is seeking a Housing Customer Experience Manager to develop and improve how we interact with our tenants across Wiltshire. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback to drive continuous improvement.

The role requires substantial experience in a social housing setting, strong knowledge of relevant policies, legislation and Regulator of Social Housing expectations, and a commitment to improving tenant

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Posted: August 31st, 2026