Design Lead, Customer Experience Architecture — Hybrid

Tesco UK is seeking a Design Lead to steer the design strategy for the Customer Experience Horizontal (CXH) within Online Shopping UXDR. You will shape shared customer journeys across app and web, collaborating with Product, Engineering, Research, and Design System teams to ensure a cohesive, accessible shopping experience.

You’ll define principles, patterns, and standards; lead cross-proposition journeys; and balance user needs with commercial priorities while exploring emerging technologies.

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