Salesforce Functional Consultant

Overview

As a Salesforce Functional Consultant at BearingPoint, you help deliver end-to-end Salesforce implementations across Sales, Service and Experience Clouds. You will translate business needs into functional specs, design scalable solutions, and collaborate with technical teams to ensure high-quality delivery. You’ll stay current with Salesforce releases and support UAT, training and change management. This role sits in a growth-focused, boutique-style team that values innovation, collaboration and customer success. You’ll work closely with cross-functional colleagues to drive meaningful impact for clients and your career.

Pay / Benefits

• highly competitive and flexible benefits package
• private health and dental insurance
• pension contributions
• annual bonuses
• gym membership support
• professional subscriptions

Responsibilities

• Support end-to-end Salesforce implementations across Sales, Service and Experience Clouds
• Conduct workshops to gather and analyse business requirements
• Translate requirements into functional specs, user stories and acceptance criteria
• Design scalable, user-focused Salesforce solutions aligned to best practices
• Configure Salesforce objects, workflows, validation rules and automation tools (e.g., Flow)
• Collaborate with technical teams to ensure seamless integration and development
• Manage stakeholder expectations and ensure high-quality delivery
• Support UAT, training and change management activities
• Stay current with Salesforce releases and suggest enhancements

Key requirements

• Proven experience as a Salesforce Functional Consultant (4+ years)
• Experience in management consultancy or Salesforce Partner environment preferred
• Strong knowledge of Salesforce core clouds (Sales, Service, Experience)
• Desirable experience with Financial Services Cloud
• Experience with declarative tools: Flows, Process Builder, Approval Processes
• Excellent understanding of CRM processes and business operations
• Strong communication and stakeholder management skills
• Experience with Agile delivery methodologies
• Salesforce certifications (Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) highly desirable

• Strong communication
• Stakeholder management
• Collaborative mindset
• Salesforce core clouds (Sales, Service, Experience)
• Declarative tools: Flow, Process Builder, Approval Processes
• CRM processes knowledge

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