Company: Ema Unlimited
Location: Stowmarket
Job Description:
Ema Unlimited is building Enterprise Agentic AI systems and is seeking a Senior Technical Support Specialist (Enterprise Agentic AI) to own health, reliability, and trust across deployed AI systems. This role partners with Engineering, Product and Implementation to prevent incidents and drive robust RCA in production.
The Senior Specialist will explain AI failures clearly to customers, shape platform configuration, and translate insights into roadmap and quality improvements.
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Posted: October 9th, 2026