Director of Data, Insight & Resident Engagement

Company: Portsmouth City Council
Apply for the Director of Data, Insight & Resident Engagement
Location: Portsmouth
Job Description:

Portsmouth Homes is seeking a strategic Head of Data, Insight and Engagement to lead data, insight and resident engagement efforts across Portsmouth Homes, including leading the complaints team and ensuring a resident-focused complaints service.

The role will connect data, insight, resident feedback and learning from complaints to drive practical service improvements and transparent decision‑making, in line with Regulator expectations.

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Posted: October 4th, 2026