Hybrid First-Line IT Service Desk Analyst

Wanstor Limited is seeking a Service Desk Analyst (1st line) to join our Professional Services team in a hybrid setting. Based in London, you will be the first voice for customers, triaging issues, logging tickets, and delivering practical solutions while working within ITIL processes.

You’ll manage Office 365 and Active Directory tasks, support Windows devices with Autopilot and Intune, and collaborate with senior colleagues to meet KPI targets.

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