MEP Operations Manager

Overview

In this role you will lead the MEP operations to deliver reliable, high-quality building services at the University. You will manage technical teams, budgets, and safety compliance, driving continuous improvement and sustainable, smart-building initiatives. You’ll collaborate with cross-functional stakeholders to align with campus development plans and service targets. The position offers strategic impact across a complex estate and opportunities to shape future facilities. This is a hands-on leadership role with a strong focus on performance, sustainability, and user experience.

Pay / Benefits

• 41 days of leave for full-time staff
• pension benefits
• flexible working
• health and wellbeing support
• free 6-month UofG Sport membership
• relocation assistance (where appropriate)

Responsibilities

• Lead MEP trades groups to ensure day-to-day operations and service delivery
• Oversee performance, workload planning, budgets, and on-call incident management
• Develop training matrices and monitor staff development and competency
• Collaborate with heads of Technical and Facilities Services on strategic/tactical goals
• Maintain incident response framework and governance for safety and business continuity
• Manage HR processes (recruitment, performance, discipline) and reporting on MEP performance
• Provide expert guidance on operation of MEP installations, compliance, and proactive maintenance
• Incorporate safety, risk management, and environmental considerations; align with digital/sustainable initiatives
• Lead soft landings input on construction projects and handover procedures
• Oversee asset registers, FMR, and maintenance programmes; develop business cases for equipment replacement
• Support event operations and service desk collaboration to enhance customer experience
• Deputise for Head of Technical Services as required
• Ensure supplier/contractor management and KPI reporting for frameworks

Key requirements

• A1 Degree-level qualification in engineering/building services or equivalent with management experience
• A2 Evidence of Continuing Professional Development
• A3 Strong knowledge of building services/MEP maintenance and regulatory priorities
• A4 Knowledge of Fire, Security and Building Management Control systems
• A5 Health and Safety legislation competence in construction
• A6 HR process knowledge including recruitment, performance, training, and discipline
• A7 Knowledge of BSRIA Soft Landings principles
• E1 Significant Building Services engineering experience
• E2 Experience managing supervisory/operational teams
• E3 Experience advising leadership on maintenance/replacement programmes
• E4 Delivery of engineering/building services in complex estates with historic/conservation properties
• E5 Safety management experience with risk reduction
• E6 Experience implementing continuous improvement programs
• F1 CAFM systems experience (desirable)
• F2 HV networks experience (desirable)
• F3 Trend/Distech BMS experience (desirable)
• F4 District heating/CHP experience (desirable)

• Strong written and verbal communication
• Excellent planning and time management
• Effective interpersonal and teamwork abilities
• MEP operation and maintenance expertise
• Building services/system compliance and risk assessment
• Proactive monitoring of complex plant and building systems

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