Senior Customer Service Leader – Multi-Site Ops with Impact

Government Recruitment Service in the UK seeks a Senior Customer Service Leader (Grade 7) to oversee performance and outcomes across multiple sites in a large geographic area. You will lead a diverse workforce, set high standards for customer service, and foster an inclusive, accountable culture focused on compassion and delivery.

You will drive strategic leadership, stakeholder collaboration, and continuous improvement to align services with government employment and welfare goals while

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