Customer Service Colleague – Manchester Airport

Company: First Call Contract Services Limited
Apply for the Customer Service Colleague – Manchester Airport
Location: Manchester
Job Description:

Customer Service Colleague – Manchester Airport – Start 9th November 2026

First Call Aviation is looking to recruit Customer Service Colleagues for Manchester Airport.

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Enjoy making memorable difference in the lives of our customers and employees? If you’re looking for change, and you’re ready to make changes … we’re looking for you.

Part Time 25hrs per week

Shifts between 3am – 8pm (5 days on, 3 days off)

£14.02 p/h – paid weekly

Key Responsibilities:

  • Provide an excellent level of customer service, assisting with greeting and passenger documentation.
  • Check-in and processing of passenger boarding cards and bag tags.
  • Board and process customers at the boarding gate.
  • Responsible for following strict safety and security regulations
  • Assist customers to ensure a smooth journey through the airport

Required skills:

  • Ability to work in a fast paced environment
  • A high standard of literacy and numeracy
  • Ability to be able to work varied start and finish times
  • Able to work as part of a team
  • Good communication skills
  • Strong IT skills

Security Checks:

  • Be able to provide 5 years address history
  • Be able to provide 5 years reference history (employment/education/benefit claim/character)
  • To obtain a full airside ID

Aviation is what we do and with over 50 years of experience in aviation and the world of air travel or ground handling – you are in safe hands.

First Call Aviation is part of First Call Contract Services Limited – dedicated to providing an professional service to the Aviation sector.

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Posted: October 11th, 2026