Are you someone who delivers exceptional service with a touch of luxury? We are looking for a Hospitality Assistant to join our friendly and dedicated team!
You will contribute to a seamless hospitality experience by supporting mealtimes, maintaining tidy and well‑organised dining spaces, managing stock and temperature checks, and assisting residents with their day‑to‑day non‑care needs.
If you have a passion for creating a warm, welcoming environment and making people feel at home, we’d love to hear from you.
We offer some excellent rewards and benefits including:
- Weoffer all team members 1 free meal per shift.
- Uniformprovided.
- Enhanced BankHoliday pay.
- Recognitionand staff appreciation initiatives.
Location: Hastings Court, 314 The Ridge, Hastings TN34 2RA
Hours: 0 hours per week
Pay: £13.20 per hour
Contract: Bank
Shift: Days
What do you need to succeed:
Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include:
- Assistingwith meal service either in resident rooms or dining rooms.
- Toensure that water/drink jugs are regularly refilled in resident rooms.
- Helpset up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures offridges and dining room service stations to meet compliance standards.
- Maintainingthe Bistro to ensure it remains clean, organised and consistently wellstocked.
- Attendingto residents “non care” related needs including opening/closing curtains,changing TV channels etc.
To be successful in this role, you need to have/be:
Essential
- Previousexperience of working in a similar role within a luxurious setting.
- ‘Cando’ attitude and willingness to work with us in ensuring we support ourresidents with the best quality service.
- Customerfacing experience including building working relationships with internal andexternal stakeholders.
Personal Attributes:
- Reliableand punctual.
- Abilityto work as an effective team member.
- Aprofessional personal appearance and standards.
- Ableto demonstrate an understanding and/or awareness of the sensitivities ofworking within a care home environment.
- Ableto develop good working relationships and to represent the organisationprofessionally.
- Ableto build trust and demonstrate an awareness and understanding ofindividual differences.
- Motivatedto go above and beyond, and to work with passion and enthusiasm.
- Motivatedto contribute towards the team and home goals.
- Acommitment to grow and learn new things at work.
- Ableto remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
- Family
- Integrity
- Respect
- Exceptional
- Sustainable
We run background checks on all new hires in this position.
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