Debt Support Specialist – Customer Care

Severn Trent Plc is seeking competent Customer Advisers to provide exceptional service to clients navigating the debt process for unpaid bills. You will manage and support customers through each stage, ensuring compliance with legal requirements and internal policies.

You’ll work in our busy customer hub in Shrewsbury, 37 hours per week, with full training and a supportive team. The role offers a starting salary of £27,495.68 and a range of benefits designed to support work‑life balance and

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