Customer Supply Chain Controller

• International food business offering the stability and resources of a major organisation, with plenty of visibility and influence locally.
• Opportunity to work closely with major UK retail customers and gain exposure to complex, high-profile FMCG supply chains.
• Strong platform for career development, with scope to broaden your responsibilities and progress within a growing international business.
• A genuinely high-impact role where you can influence customer service, availability and wider supply chain performance.

The role:

• Take ownership of customer supply chain performance across a major retail-facing account portfolio.
• Build strong relationships with key customers while acting as a trusted supply chain point of contact.
• Work closely with Commercial, Planning, Operations and Logistics teams to improve service levels and availability.
• Use data, forecasts and performance insights to identify risks, solve issues and drive better outcomes.
• Lead customer service reviews and performance discussions, giving you strong stakeholder exposure and influence.
• Play a key role in continuous improvement projects, helping to shape processes and deliver measurable supply chain improvements.
• Experience in customer supply chain, replenishment, demand planning or supply planning within FMCG, food manufacturing or retail.
• Strong customer-facing and stakeholder management skills, with the confidence to build relationships and influence across multiple teams.
• Commercially minded and analytical, with strong Excel skills and the ability to turn supply chain data into clear actions.
• Proactive problem-solver who enjoys working in a fast-paced environment, managing challenges and continuously improving customer service.

Benefits & details:

• Competitive salary with a strong benefits package, including pension and life assurance.
• Employee discount platform offering access to a range of products and services.
• Genuine career progression opportunities within a growing international food business.
• Exposure to major retail customers and complex supply chain operations, providing excellent experience for future career development.

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