Truck & Bus Service Advisor — Customer Champion

Volvo Group seeks a skilled CSR/Service Advisor to act as the key link between customers, workshop technicians and parts teams in Wellingborough. You will book commercial vehicles into the workshop, prepare job cards, and keep customers updated on progress and costs.

The role involves preparing estimates, obtaining authorisation for additional work, liaising with technicians and parts colleagues, and invoicing once work is completed.

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