Hybrid Customer Experience Advisor – Impactful Service

Trivallis in Wales is seeking two Customer Experience Advisors to deliver outstanding service across housing and community duties. The role is full-time (37 hours) on a fixed-term contract until 31 August 2027, with flexible/hybrid working.

You’ll bring contact centre experience, strong communication, and a customer-focused approach, with the ability to meet KPIs, log details accurately, and use Microsoft 365 and Dynamics to support residents.

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