Hybrid Housing Front Desk & Triage Officer

Company: 4Recruitment Services Ltd
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Job Description:

4Recruitment Services Ltd is recruiting three Housing Front Door Officers to be the first point of contact for residents accessing Housing Services in Braintree, Essex. You will provide advice, signposting and initial triage.

Duties include handling telephone and email enquiries, completing initial housing triage, escalating urgent cases, supporting homelessness prevention and Temporary Accommodation, and maintaining accurate records while liaising with partner services.

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Posted: October 11th, 2026