Customer Service & Complaints Investigator

Company: Focus Resourcing Limited
Apply for the Customer Service & Complaints Investigator
Location: Brentwood
Job Description:

Focus Resourcing Limited in Brentwood is seeking a Customer Service, Complaints Handler on a temp-to-perm basis. Hours: Monday to Friday, 8.00am – 5.00pm, salary £26,436 – £28,000 per year. A car driver is essential due to the office location.

You will be the first point of contact for customer queries, manage complaints through resolution, provide timely updates, and collaborate with planners and teams to identify root causes and support improvement initiatives.

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Posted: October 11th, 2026