Company: KFC UK & I – Marketing
Location: Woking
Job Description:
KFC UK & Ireland is seeking a Customer Experience Insights Manager to understand what our customers are really experiencing across restaurant, delivery and digital journeys. You’ll gather insight from surveys, complaints, mystery shopping and delivery feedback, diagnose why things happen, and identify the priorities that matter most for customers and growth.
You’ll turn complex evidence into clear CX stories that inform senior decisions, partnering with Operations, Digital, Marketing and
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Posted: October 11th, 2026