Customer Experience Strategy & Performance Lead

Barclays is seeking a CX Strategy & Performance Manager to shape and report on customer experience performance across Barclays UK. You’ll lead CX reporting, performance insight and strategic recommendations for senior decision-making at ExCo and Board level.

Key duties include developing management reports and dashboards, engaging senior stakeholders, and driving improvements through data-driven insights. London or Northampton base with visibility across the bank.

#J-18808-Ljbffr…