Business Analyst

Overview

In this role you support reporting and analytics for MSP, RPO and Procurement Solutions programs, enabling data-driven decisions. You work across programs to deliver timely insights, ensure data quality, and maintain reporting documentation. You collaborate with operations and technical teams, contributing to continuous program improvement. This position offers a hybrid work setup and exposure to multiple client environments, with opportunities to influence management decisions through data storytelling and metrics.

Pay / Benefits

• hybrid working policy
• office locations in Bracknell, London, Birmingham
• flexible working week
• inclusive recruitment
• disability confident employer

Responsibilities

• Compile, deliver, and track performance data for programs and vendors on various cadences.
• Provide written analyses of business issues using internal data and trends.
• Reconcile data quality and resolve discrepancies.
• Administer internal and client-facing reporting to support decision-making.
• Maintain reporting catalogs, schedules, and documentation for business continuity.
• Document reporting requirements and business rules for program delivery.
• Handle regular and ad hoc reporting deliverables and requests.
• Support Operations with QBR data for presentations.
• Engage with Tier 2/3 or SIGMA programs with guidance and limited ad hoc work.
• Partner with a technical resource when implementing complex solutions in deliverables.
• Identify areas for process improvement with support from senior analysts or tech resources.
• Assist with new program implementations or expansions as needed.
• Perform basic analyses (trending, benchmarking, data point correlations) and seek skill growth.

Key requirements

• Advanced knowledge of MS Excel (vlookups, pivot tables, complex formulas, dynamic charts).
• Proficiency with reporting tools used by programs and technology partners.
• Strong organizational and communication skills (written and verbal).
• Solid problem-solving abilities and multitasking flexibility.
• Excellent time management and ability to meet deadlines.
• Relationship-building能力 with key stakeholders.
• Aptitude for learning new technologies and on-the-fly learning.

• strong communication
• problem-solving
• time management
• MS Excel advanced
• reporting tools
• data analysis

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