Christmas Customer Assistant – Cafe – Glasgow Fort

Company: Marks & Spencer Plc
Apply for the Christmas Customer Assistant – Cafe – Glasgow Fort
Location: Glasgow
Job Description:

Cafe Customer Assistant

Work PatternSunday 12:00 – 16:00Monday 12:00 – 16:00Tuesday 15:00 – 19:00Thursday 12:00 – 16:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.
  • Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.
  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

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Posted: October 11th, 2026