Christmas – Customer Assistant – Cafe – Glasgow Silverburn

Company: Marks & Spencer Plc
Apply for the Christmas – Customer Assistant – Cafe – Glasgow Silverburn
Location: Glasgow
Job Description:

Work Pattern

Sunday – 10.00-17.00Saturday – 10.00 – 17.00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five‑star service.

  • Teamwork matters. You’ll support colleagues and contribute to a high‑performance culture that meets customer needs – no matter how hectic it gets.

  • Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Are you ready for it?

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Posted: October 11th, 2026