Customer Service Executive
Location: Central Milton Keynes
Working Arrangement: Fully office based
Hours: Full Time, Monday to Friday, 9:00am – 5:00pm (37.5 hours per week)
Salary: £14.77 per hour (£28,801.50 per annum equivalent)
Contract: Long-term temporary, with potential to become permanent
IMMEDIATE START – MONDAY 19TH OCTOBER
Must be available to start on Monday 19th October
Previous customer service experience is essential
An excellent opportunity has arisen for a Customer Service Executive to join our client’s successful team in Central Milton Keynes on a long-term temporary basis, with the potential to become permanent.
Who are we?
Our client is a well-established organisation based in Central Milton Keynes, offering a professional, supportive and fast‑paced working environment.
This is a fantastic opportunity for someone who enjoys helping people, solving problems and delivering excellent customer service.
Benefits
- £14.77 per hour
- Monday to Friday office hours
- Full training provided
- Long-term temporary opportunity
- Potential to secure a permanent position
- Opportunity to develop valuable experience within a professional office environment
Duties of a Customer Service Executive
- Handling inbound customer enquiries via telephone and email
- Providing a high level of customer service at all times
- Resolving customer queries efficiently and professionally
- Managing more complex enquiries with empathy and attention to detail
- Updating customer records accurately
- Working collaboratively with colleagues to achieve positive customer outcomes
- Following company policies, procedures and compliance requirements
What we would like from you
- Previous customer service experience is essential, whether gained in retail, hospitality, a contact centre or another customer‑facing role
- Excellent written and verbal communication skills
- Strong problem‑solving skills and attention to detail
- A positive, professional and customer‑focused attitude
- Good IT skills and confidence using multiple systems
- Ability to work effectively in a fast‑paced environment
- A willingness to learn and develop new skillsIf you have a passion for delivering great customer service and are available to start immediately, we’d love to hear from you!
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