Remote Customer Support Lead, AI & Member Experience

The Alliance in the United Kingdom is looking for a proactive Customer Support Executive to join a fast-growing, collaborative team. You will be the primary contact for members, handling emails and tickets, and helping advance our AI agent initiatives.

This role offers remote work from anywhere in the UK or hybrid in our London office, with a salary of £32,000–£34,000 and a comprehensive benefits package including health insurance, life cover and ongoing development opportunities.

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