Remote Customer Support Champion: AI Agent Frontline

Company: The Alliance
Apply for the Remote Customer Support Champion: AI Agent Frontline
Location: Swindon
Job Description:

The Alliance is looking for a proactive Customer Support Executive to join our Customer Success team. You will be the primary point of contact for members, handling inquiries, resolving issues, and contributing to the ongoing improvement of our AI support agent.

You’ll work closely with Success, Education, and Product teams to ensure high-quality member experiences, maintain knowledge databases, and help optimise support processes in a fast-growing environment.

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Posted: October 9th, 2026