Financial Services Complaints Specialist

Change Recruitment is recruiting a Complaints Handler for a Glasgow-based role with our client’s Complaints team. You will take ownership of complaints from initial investigation through to resolution, delivering professional customer service in a fast-paced environment.

The role emphasizes clear customer updates, regulatory compliance, and collaboration with internal teams to improve the overall customer experience. 35 hours per week on a 5 over 7-day shift.

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