Senior Service Quality Manager – Residential Care Excellence

TipTopJob in the United Kingdom is seeking a dedicated Service Quality Manager to oversee high-quality care services across our care home group, mainly in Norfolk and Suffolk, with occasional travel as needed. You will lead with the operations team and care home managers to drive excellence, resident satisfaction, and regulatory compliance, delivering consistent, safe, person-centred care.

In this role, you will manage standards, mentor staff, and implement continuous improvement initiatives to

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