Hybrid Customer Experience Call Handler (Newport)

Shared Services Connected Ltd (SSCL) is seeking a Call Handler to join our Customer Experience team in Newport. You will be the first point of contact for customers contacting our helpdesk, resolving queries and ensuring they receive the support they need.

This hybrid role requires you to be in the Newport office on Thursdays and Fridays, with the rest of the week working remotely. We offer ongoing learning opportunities, professional courses, and a supportive team that values development and

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