Hybrid Customer Success & Adoption Manager

Company: Meltwater
Apply for the Hybrid Customer Success & Adoption Manager
Location: Cardiff
Job Description:

Meltwater is seeking a Customer Success Manager in the United Kingdom to ensure ongoing customer success and satisfaction. You will focus on product adoption, risk mitigation, and user training, while supporting renewal efforts and advocacy.

This role combines strategic guidance with hands-on customer engagement, in a hybrid office setting requiring in-office presence several days per week. You’ll collaborate with cross-functional teams to maximize customer value.

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Posted: October 11th, 2026