Supply Chain Support Lead

Overview

As a Supply Chain Support Lead, you will drive third-party relationships aligned with NWM’s strategic goals and oversee supplier risk and materiality assessments. You’ll collaborate with owners, risk specialists, and Supply Chain to turn incidents, contracts, and controls into actionable decisions, while maintaining process documentation and audit trails. The role emphasizes ESG integration, governance, and risk-aware decision making to protect outcomes within cost and risk boundaries. You will work with cross-functional teams to resolve gaps and strengthen supplier governance.

Responsibilities

• Support business owners to establish and maintain third-party relationships aligned to strategic goals
• Oversee supplier risk and materiality assessments and ensure quality of supporting evidence
• Maintain process maps, SOPs, and documentation related to third-party processes
• Coordinate with global stakeholders through assessments and guide decisions with risk focus
• Review supplier incidents and performance data to assess risk exposure and root causes
• Utilize dashboards and contract information to identify emerging risks and required actions
• Engage with diverse functions (Technology, Legal, Risk, etc.) to support supplier governance and decisions
• Champion sustainability by integrating ESG considerations into supplier oversight

Key requirements

• Supply chain, third-party risk management, or operational risk experience
• Knowledge of ICT contracts and associated risks (SLAs, data/security, audit, exit provisions)
• Ability to assess supplier risk and materiality and guide proportionate decisions
• Understanding of global regulatory expectations for third-party risk and outsourcing
• Strong analytical and communication skills with stakeholder-facing capabilities

• Analytical thinking
• Clear communication
• Stakeholder management
• ICT contract knowledge
• Supplier risk assessment and governance
• Use of supplier dashboards and risk appetite measures

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