Customer Experience & Billing Advisor

Company: Guernsey Limited
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Job Description:

Guernsey Electricity is recruiting for a Customer Contact Centre professional to be the first point of contact for customers across phone, email and reception. You will resolve a range of account, billing and metering queries, and help customers in arrears with fair repayment solutions.

You will work in a team-focused environment, escalating cases when needed, maintaining accurate records and contributing ideas to improve customer experience and process controls.

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Posted: October 9th, 2026