Optical Care Specialist – Customer Experience

Company: Duncan & Todd Group
Apply for the Optical Care Specialist – Customer Experience
Location: City of Edinburgh
Job Description:

Duncan & Todd Group is recruiting a Customer Care Assistant for our Queens Street, Edinburgh branch. The role is full-time and permanent, serving patients and customers with outstanding care.

You will support the patient journey by guiding frame and lens selections, taking measurements, and handling inquiries. Training is provided, with opportunities to learn across multi-skilled tasks in a busy optical environment.

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Posted: October 9th, 2026