For over 90 years, we’ve been equipping people for adventures. Founded and based in Greater Manchester, we are proud to be the UK’s leading independent outdoor and snowsports retailer. From central London to the Scottish Highlands, our stores are staffed by people who share a passion for the mountains and the kit that makes adventures possible. As a Retail Assistant in our Ski Hardware Department, you’ll help customers find and fit the right ski equipment. You’ll use your technical knowledge to deliver expert service, from boot fittings to ski setup, ensuring every customer leaves ready for the slopes.
What you’ll be doing
Helping customers choose the right ski hardware for their needs
Analysing feet & fitting ski boots for comfort & performance
Adjusting bindings & customising ski boots & footbeds
Sharing your expertise, product knowledge, & passion for skiing
Working with your team to deliver excellent service & create a welcoming environment
Maintaining store displays & stock organisation
Completing daily operations accurately & efficiently
Who you are
Passionate about skiing, with experience and knowledge of ski hardware
A confident communicator with good people skills
Enjoy helping customers & creating a welcoming experience
Practical, detail-oriented, & eager to learn
Honest, hardworking, & team-focused
Flexible with working hours, including evenings, weekends, & holidays
Fluent in English; extra languages are a plus
What you’ll get from us
An inclusive workplace that values diversity
Support from a family-owned business where individuals matter
Ongoing product & brand training, including on-the-hill events
Opportunities for career progression
Generous staff discounts & pro deals
Paid charity days, refer-a-friend bonus, & cycle-to-work scheme
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