Customer Relations Officer: Complaints & Resolution

East Riding of Yorkshire Council is seeking a Customer Relations Officer to support the handling of complaints across adult and children’s social care and SEND. You will be the first point of contact, listening carefully, gathering information, clarifying concerns and providing clear, respectful guidance on what happens next.

You will work with colleagues across services to determine the appropriate route for each concern and help drive timely resolution while ensuring compliance with statutory

#J-18808-Ljbffr…