Compassionate Customer Service & Rehoming Assistant

Battersea Dogs and Cats is seeking a Customer Service and Rehoming Assistant in London. You will deliver outstanding customer service to internal and external customers across face-to-face, phone and written channels, while promoting our values and supporting rehoming activities for dogs and cats in London.

The role requires experience in a busy customer service environment, with the ability to handle emotive situations with tact and empathy, and to respond to customer feedback effectively.

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