24/7 IT Command Centre Lead — Service Operations

Company: Asda Stores Ltd
Apply for the 24/7 IT Command Centre Lead — Service Operations
Location: Leeds
Job Description:

Asda Stores Ltd seeks an IT Service Operations Manager to lead the 24/7 IT Command Centre on site in Leeds, overseeing real‑time service health, incident triage and rapid recovery. You will supervise shift teams, coordinate with partners, and ensure continuous, stable technology services across critical windows including nights and weekends.

The role requires proven 24/7 operations leadership, strong incident management, and a deep ITIL 4 background.

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Posted: October 7th, 2026