CRM Manager – Dynamics & Student Recruitment Journeys

Sheffield Hallam University is hiring for a CRM specialist to lead personalised, targeted marketing campaigns within the Student Recruitment Marketing team. You will manage complex customer journeys in Microsoft Dynamics, troubleshoot the CRM system, and drive improvements across data quality and GDPR compliance.

You’ll collaborate with the CRM Data and Insights Manager and cross-functional teams to develop a cohesive CRM strategy that supports high-quality engagements with future students.

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