Guest Relations Specialist | Customer Services

Company: The Celtic Collection
Apply for the Guest Relations Specialist | Customer Services
Location: Caerleon
Job Description:

The Celtic Collection is seeking a Customer Services Associate in Newport to manage inbound calls and emails for guests, delivering a warm, professional service and resolving queries efficiently. You will provide information on hotels, dining and facilities while upholding high standards of guest care.

This role supports guest bookings and enquiries, requires strong communication skills, and offers meaningful career development within a premium hospitality environment.

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Posted: October 11th, 2026