IMS is a leader in connected car and telematics services, delivering enterprise-grade analytics to insurers, governments, and businesses. The Customer Service Desk Technician ensures successful enrolment, ongoing operation, and accurate data generation for tracking and risk management.
You will handle Tier 2 technical inquiries as a single contact point for business clients. This role suits a technically minded graduate or professionals transitioning to a B2B tech support environment, with the
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