Customer Success & Service Delivery Manager – ITIL Expert

Company: Motion Applied
Apply for the Customer Success & Service Delivery Manager – ITIL Expert
Location: Woking
Job Description:

Motion Applied seeks a Customer Success Manager to own service delivery and drive customer outcomes across a portfolio of clients. The role blends ITIL service delivery management with account management to ensure SLA adherence, performance targets and ongoing customer satisfaction.

You will be the primary contact for operational enquiries, coordinate with suppliers and internal teams, and lead continual service improvement while supporting renewals and new bids where needed.

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Posted: October 11th, 2026