Multichannel Customer Experience Advisor

Cromwell Group (Holdings) Ltd is hiring a Customer Service Advisor to be the first point of contact for customers, handling queries across phone, email and live chat. You will own inquiries from start to finish, delivering accurate information and friendly service.

Working with Sales, Branch Operations and Supply Chain, you’ll resolve issues, update customers on orders and promotions, and promote self-service tools to enhance the experience. A collaborative team environment awaits.

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