Questech Recruitment Ltd is seeking a confident Call Centre Agent in Goldthorpe (S63) to join a busy team supporting a market-leading business. You will help customers transition from placing orders over the phone to using a new online self-service platform, providing guidance, troubleshooting issues, processing orders and service requests, and ensuring customers receive a high level of service throughout.
You will liaise with hauliers, technicians and internal teams, schedule service calls,
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