Enterprise SaaS Support Specialist (Tech Advocate)

Figma is seeking an Enterprise Specialist on the Product Support team to partner with the Enterprise Support Manager and deliver high-quality support to strategic customers. You will diagnose issues, provide solutions, and advocate for customers while working with Sales, Product, and Engineering.

This full-time hybrid role can be held from our London hub, focusing on escalations, workspace configurations, and driving improvements across the support experience.

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